Security is paramount when integrating third-party technology into a call center environment. NexTalk prioritizes data privacy and security, offering robust encryption...
CEO with a passion. After a storied career at SAP, Scott joined NexTalk to make a difference in the world. He is committed to delivering easy-to-implement accessibility tools to enterprise corporations, government entities, and SMEs throughout the U.S. and Canada.
AWS customers can now deploy NexTalk in any call center environment to provide fully integrated TTY, RTT, and speech recognition solutions for Deaf and hard-of-hearing customers and agents.
On February 17, 2022, the FCC released a Public Notice seeking comment on an application filed by NexTalk, Inc., for certification to provide Internet Protocol Captioned Telephone Service (IP CTS) using fully automatic IP CTS.
NexTalk has submitted the application with the hopes of making AccessHome SpeechPath accessible to all hard-of-hearing individuals who need captions to communicate effectively and make it available at no cost to consumers under the government-reimbursable IP CTS program.
Communications Dailycovered in full detail.
As of May 2023, NexTalk is still awaiting comment and ruling from the FCC.