--- title: Accessible Communication | Technology description: Technology | Read tips on serving Deaf and hard-of-hearing employees and customers, mitigating data security risks, complying with ADA regulations, and exciting NexTalk news. image: https://blog.nextalk.com/hubfs/close-up-woman-with-sign-language-1.jpg --- [![](https://blog.nextalk.com/hs-fs/hubfs/NexTalk%20Logo%5B61%5D-1.png?width=2854&height=643&name=NexTalk%20Logo%5B61%5D-1.png)](http://www.nextalk.com) Open main menu Close main menu - [HOME](https://www.nextalk.com) - [ABOUT](https://www.nextalk.com/about-us/) - SOLUTIONS Open the submenu - [Access Contact Center](https://www.nextalk.com/product/access-contact-center/) - [Access Government](https://www.nextalk.com/product/access-government/) - [Access Office](https://www.nextalk.com/product/access-office/) - [Access Home](https://www.nextalk.com/product/access-home-with-speechpath/) - [Access Remote Interpreting](https://www.nextalk.com/product/access-remote-interpreting/) - [SUPPORT](https://www.nextalk.com/support/) - [BLOG](https://blog.nextalk.com) - [CONTACT US](https://www.nextalk.com/contact-us/) # Accessible Communication Select Category CMS News Regulation Solutions Technology This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. Posts about: ## Technology ![Phone headset resting on a computer screen](https://blog.nextalk.com/hubfs/AdobeStock_608096185.jpeg) [Technology,](https://blog.nextalk.com/tag/technology) [Solutions](https://blog.nextalk.com/tag/solutions) ### [Why Your Accessibility Strategy Belongs in the Cloud](https://blog.nextalk.com/why-your-accessibility-strategy-belongs-in-the-cloud) Feb 26, 2026 10:11:04 AM For too long, accessibility was synonymous with "hardware." It was a siloed workflow that slowed down support and treated Deaf and hard-of-hearing customers as a burden. In a modern, cloud-first environment, accessibility cannot be a standalone station. It must be an integrated part of the infrastructure. NexTalk has moved the entire accessibility stack, not just TTY, into the cloud, allowing organizations to deploy a seamless, secure and fully compliant communication layer directly into their existing platforms. ![Ian Thomas](https://blog.nextalk.com/hs-fs/hubfs/ian.jpeg?width=45&name=ian.jpeg) [Ian Thomas](https://blog.nextalk.com/author/ian-thomas) [Read More](https://blog.nextalk.com/why-your-accessibility-strategy-belongs-in-the-cloud) ![](https://blog.nextalk.com/hubfs/Screenshot%202025-10-24%20at%203.18.43%20PM.png) [Technology,](https://blog.nextalk.com/tag/technology) [Solutions](https://blog.nextalk.com/tag/solutions) ### [The Benefits of Remote Interpreting: Creating a Connected World](https://blog.nextalk.com/the-benefits-of-remote-interpreting-creating-a-connected-world) Jan 28, 2026 10:30:00 AM Remote language interpreting is transforming how the world approaches communication access. With just the click of a button, individuals and organizations can instantly connect with qualified interpreters in virtually any language. This technology is reshaping communication across industries, from business and healthcare to legal services and education. ![Ian Thomas](https://blog.nextalk.com/hs-fs/hubfs/ian.jpeg?width=45&name=ian.jpeg) [Ian Thomas](https://blog.nextalk.com/author/ian-thomas) [Read More](https://blog.nextalk.com/the-benefits-of-remote-interpreting-creating-a-connected-world) ![](https://blog.nextalk.com/hubfs/Screenshot%202025-11-07%20at%204.16.02%20PM.png) [Technology,](https://blog.nextalk.com/tag/technology) [Solutions](https://blog.nextalk.com/tag/solutions) ### [How Remote Interpreting Services Transform Communication Access](https://blog.nextalk.com/how-remote-interpreting-services-transform-communication-access) Nov 17, 2025 9:43:58 AM ## Interpreting Solutions That Help Organizations Serve Every Customer  Language should never be a barrier to care, service, or connection. At NexTalk, our mission has always been to make communication more accessible for everyone. For years, we’ve led the way in TTY technology, helping organizations connect instantly with customers who are deaf or hard of hearing. ![Hannah Obray](https://blog.nextalk.com/hs-fs/hubfs/author%20image.jpg?width=45&name=author%20image.jpg) [Hannah Obray](https://blog.nextalk.com/author/hannah-obray) [Read More](https://blog.nextalk.com/how-remote-interpreting-services-transform-communication-access) ![](https://blog.nextalk.com/hubfs/data%20security.png) [Technology](https://blog.nextalk.com/tag/technology) ### [Safegaurding Your Call Center: Data Privacy, Security, Accessibility](https://blog.nextalk.com/safegaurding-your-call-center-data-privacy-security-accessibility) Sep 19, 2023 6:00:00 AM > *Security is paramount when integrating third-party technology into a call center environment. NexTalk prioritizes data privacy and security, offering robust encryption...* ![Scott Cummings](https://blog.nextalk.com/hs-fs/hubfs/Scott%20Cummings.jpeg?width=45&name=Scott%20Cummings.jpeg) [Scott Cummings](https://blog.nextalk.com/author/scott-cummings) [Read More](https://blog.nextalk.com/safegaurding-your-call-center-data-privacy-security-accessibility) ![NexTalk word mark in blue and green colors adjacent to an AWS marketplace shoping cart. Words on blue background announce that NexTalk is availalbe for purchase on the AWS marketplace.](https://blog.nextalk.com/hubfs/AWS%20MARKETPLACE-2.png) [Technology](https://blog.nextalk.com/tag/technology) ### [NexTalk is now available in the AWS Marketplace](https://blog.nextalk.com/aws-marketplace) Jul 5, 2023 9:41:54 AM *AWS customers can now deploy NexTalk in any call center environment to provide fully integrated TTY, RTT, and speech recognition solutions for Deaf and hard-of-hearing customers and agents.* ![Scott Cummings](https://blog.nextalk.com/hs-fs/hubfs/Scott%20Cummings.jpeg?width=45&name=Scott%20Cummings.jpeg) [Scott Cummings](https://blog.nextalk.com/author/scott-cummings) [Read More](https://blog.nextalk.com/aws-marketplace) ![Medicare Enrollment Form](https://blog.nextalk.com/hubfs/MedicareForm.jpg) [Technology,](https://blog.nextalk.com/tag/technology) [Solutions](https://blog.nextalk.com/tag/solutions) ### [How Medicare health plans reach a CMS Five-Star Rating](https://blog.nextalk.com/how-medicare-health-plan-providers-reach-a-cms-five-star-quality-rating-with-accessible-communications) May 2, 2023 2:09:51 PM Each year the Centers for Medicare and Medicaid Services rate the performance of Medicare Advantage plans and Medicare Part D plans through the CMS Five-Star Quality Rating System. ![Ian Thomas](https://blog.nextalk.com/hs-fs/hubfs/ian.jpeg?width=45&name=ian.jpeg) [Ian Thomas](https://blog.nextalk.com/author/ian-thomas) [Read More](https://blog.nextalk.com/how-medicare-health-plan-providers-reach-a-cms-five-star-quality-rating-with-accessible-communications) ![call center agent headsets sitting on a shelf](https://blog.nextalk.com/hubfs/headsets.jpg) [Technology,](https://blog.nextalk.com/tag/technology) [Solutions](https://blog.nextalk.com/tag/solutions) ### [10 Considerations for Direct Dial TTY in Contact Centers](https://blog.nextalk.com/10-considerations-for-direct-dial-tty) Apr 15, 2023 12:05:00 PM Contact Centers are required by federal law to service Deaf and hard-of-hearing consumers through TTY. For many companies, this means routing the call to 711 relay operators, which can jeopardize the customer experience. So today, we are diving into the advantages and disadvantages of managing direct TTY dial-in numbers. Here are some points to consider if you are considering implementing a customer-friendly TTY solution in your contact center through a direct-dial partner, like NexTalk. ![Ian Thomas](https://blog.nextalk.com/hs-fs/hubfs/ian.jpeg?width=45&name=ian.jpeg) [Ian Thomas](https://blog.nextalk.com/author/ian-thomas) [Read More](https://blog.nextalk.com/10-considerations-for-direct-dial-tty)